Support Specialist with Hindi or Urdu

по договоренности
Колл Солюшенс

What we do: Addressing client requests in written form (chats, emails) Compliance with service quality standards Interaction with other departments to improve work processes Effective cooperation with customer service teams in the international offices of the company Broadcast customers feedback on product and processes to relevant departments Maintaining a positive working environment in our multicultural team What we are looking for: Fluency in English (Advanced level speaking and writing) Fluency in Hindi or Urdu (Advanced level speaking and writing) Experience in customer support Computer literacy (daily computer usage, chats, emails) MS Office pack proficiency Learning ability Ability to find an approach to solving diverse tasks Multitasking mindset Readiness to work in the morning and evening shifts What we offer: Competitive salary KPI bonuses after a probation period Professional development opportunities Stable full-time job in a growing company Practical courses and workshops Opportunity to study Russian language Comfy office Social benefits (paid lunches, 50% compensation for sports activities, medical and mental healthcare, etc.)

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