Support Analyst

по договоренности

We are a young, dynamic, hyper growing IT company looking for smart, creative, hard-working people with integrity to join us.

We develop an intellectual low-code platform to create business applications and provide services to banks, financial institutions, and consult universities and private companies.

Your responsibilities will include: Ensure communication with GreenData clients (incoming requests by phone, email) Solve technical issues: diagnostics, software configuration (remotely as well) Analyze requirements Formulate problem statements for developers Test system functionality Prepare design and operational documentation Qualifications and experience: Education: mathematical, technical, economic Understanding the basics of databases and software design/development Upper intermediate level of English Knowledge of/minimal experience with the Posgre SQL database Proficiency in mathematics Competency in speaking and writing Ability to respond politely, kindly and tactfully to customer questions Punctuality Desire to develop and explore new areas We welcome: Understanding of financial processes Knowledge of banking principles and basics of accounting in a bank Acquaintance with programming basics: VBA, SQL Terms and conditions we offer: Opportunity for professional growth and career development Official employment Social package Young and friendly team Office in the city center with free parking Corporate fitness trainer Business English Voluntary health insurance (VHI) Tea, coffee

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