Mice manager/ Senior Mice manager
Cluster sales department of 5 hotels under Marriott brand is looking for a strong professional for the position of Mice Manager/ Senior Mice manager.
Responsibilities: Full cycle reactive and proactive sales process (inquiries, offers, follow ups, contracting, event coordination, event closing procedures, after event follow ups); To maximize conversion of group leads and events; To maintain complete and supported records of all sales agreements, contracts and quotes for the Company as per Hotel Policies and Procedures; To achieve departmental and individual revenue goals; To achieve targets in terms of number of new targeted accounts To prepare commercial offers for groups’ accommodation and events in a timely manner in accordance with hotel and department standards; To work with corporate, Mice and private clients, including Luxury segment; To handle all guest and internal customer complaints and inquiries in a courteous and efficient manner, following through to make sure problems are resolved satisfactorily; To take part in professional exhibitions; To organize and accompany fam-trips, client's events, sales blitz; To make surveys and market analysis.
Requirements: Hotel experience and knowledge ot the hotel service is mandatory Catering Experience not less than 2 years.
Strong negotiation and presentation skills.
Strong computer skills (Excel, Microsoft, Power Point, Opera, Fidelio). Fluent English.
Ability to work under pressure.
Benefits: Сompetitive wages. Сareer opportunities.
Complimentary employee meals.
Vacation, sick/personal and holiday pay.
Employee discounts on hotel rooms, restaurant outlet meals and retail items.